The Bot that Saved $3 Million

A 19-year-old British programmer, Joshua Browder, launched a bot that helps users appeal parking tickets, Danielle Muoio reports for Tech Insider.

According to Muoio, the bot, which has been launched in London and New York, has successfully appealed 160,000 parking tickets out of 250,000, or 64 percent. As of February, the bot had successfully appealed parking tickets representing  a total of more than $3 million in fines.

The service works by asking users a series of questions and using their responses to determine if they have a case. If the bot detects a case, it generates an appeal.

In addition to expanding the cities utilizing this bot, Browder is also developing two new bots:  one to help Syrian refugees gain asylum and another to help HIV positive people understand their legal rights with regard to their medical status disclosure.

Bots such as Browder’s dramatically lower opportunity costs for individuals to gain knowledge. As bots fill other information areas and become more prevalent, the knowledge they add helps to protect individuals against waste, fraud, and abuse, while freeing up people’s time and money for more productive or fulfilling activities.

More Blog Posts

05-20-2020 01:20pm

StoryCorps Connect During COVID-19: Finding a New Way to Share America’s Stories

StoryCorps pivots to digital to keep building connections between people during the pandemic.

Read more

05-19-2020 05:39pm

Free speech provides comfort during COVID-19 pandemic

Trying circumstances can also present opportunities for people to come together. When people feel as if they face a common challenge, differences and divisions begin to blur. That’s cause for optimism.

Read more

05-14-2020 11:20am

Five steps for public officials to protect public health, regain public trust, and ensure civil liberties during COVID-19 crisis

Americans and their public officials grapple with the dynamic while working to protect public health and maintain the public confidence necessary for successful adoptions of temporary measures and ultimately restoration of their full civil liberties. Charles Koch Institute Senior Fellow Casey Mattox offers advice on the subject.

Read more

Sign up for updates